Privacy Policy

Last updated: September 13, 2025

Jovox ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website jovox.online and use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

Register for workshops or training sessions
Subscribe to our newsletters or updates
Contact us through email or contact forms
Participate in surveys or feedback requests
Create an account on our platform

This information may include:

Name and contact details
Email address
Phone number
Professional information and experience level
Payment and billing information

1.2 Automatically Collected Information

When you access our website, we may automatically collect certain information, including:

IP address and browser type
Operating system and device information
Pages viewed and time spent on pages
Referring website addresses
Date and time stamps of visits

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services. You may disable cookies through your browser settings, though this may limit certain functionalities.

2. How We Use Your Information

We use the collected information for the following purposes:

To provide and maintain our services
To process registrations and manage workshop enrollments
To communicate with you regarding services, updates, and promotional materials
To process transactions and send transactional communications
To improve our website and service offerings
To analyze usage patterns and optimize user experience
To respond to inquiries and provide customer support
To detect and prevent fraudulent activities
To comply with legal obligations

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as:

Payment processors
Email service providers
Analytics providers
Hosting and infrastructure providers
Customer support platforms

3.2 Legal Requirements

We may disclose your information when required by law or in response to valid legal processes, including:

Compliance with legal obligations
Response to lawful requests from public authorities
Protection of our rights and property
Investigation of potential violations
Protection of personal safety

3.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Secure server infrastructure
Regular security assessments
Access controls and authentication
Employee training on data protection

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we will securely delete or anonymize it.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access: Request access to your personal information
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Objection: Object to processing of your information
Restriction: Request restriction of processing
Portability: Request transfer of your information
Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

6.1 Marketing Communications

You may opt out of receiving promotional communications by:

Clicking the unsubscribe link in our emails
Updating your account preferences
Contacting us directly

Please note that you may still receive transactional or administrative communications.

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. We take appropriate measures to ensure your information receives adequate protection.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

Posting the updated policy on our website
Updating the "Last updated" date
Sending email notification for significant changes

Your continued use of our services after changes become effective constitutes acceptance of the revised policy.

11. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Jovox

101 Commercial Rd, Whitechapel
London E1 1RD
United Kingdom

Email: support@jovox.online
Phone: +442920461639

12. Additional Information

12.1 Automated Decision-Making

We may use automated systems to analyze information and provide personalized recommendations or content. You have the right to request human review of automated decisions that significantly affect you.

12.2 Data Protection Officer

For data protection inquiries, you may contact our support team at the email address provided above.

12.3 Complaints

If you believe your privacy rights have been violated, you have the right to lodge a complaint with a supervisory authority in your jurisdiction.

This Privacy Policy is provided in English. In case of any discrepancies between translations, the English version shall prevail.